Overview
We’re committed to helping you get the most out of your Finity system. This article outlines how training and ongoing support works.
Training During Onboarding
As part of your onboarding:
We provide complimentary training sessions for your team
These sessions are designed to:
Get your key users up and running
Enable them to support your wider team internally
We have a full training programme, documented and ready for most scenarios. Work through all this documented material with guidance and support from Finity onboarding team and you’ll be best setup to succeed.
We estimate that you will need to allow at least 20 hours of a persons time to get to grips with all this material.
Training After Go-Live
Once your system is live and operational:
Additional training sessions (including refreshers) are:
Available on request
Charged at our standard rate
Quoted and agreed in advance
This ensures we can provide:
Dedicated time
Structured, high-quality sessions tailored to your needs
Self-Service Learning (Recommended)
We also provide Finity Academy, which includes:
Step-by-step guides
Feature walkthroughs
Best practices
👉 This is available free of charge and is a great first option for:
New starters
Refresher learning
Exploring new features
Training for New Team Members
If you have new team members joining:
We recommend:
Using your internally trained team
Leveraging Finity Academy
If you’d prefer a guided session:
We’re happy to arrange this as a chargeable training session
Need Help?
If you’d like to:
Request a training session
Get access to Finity Academy
Discuss your training needs
👉 Please contact our support team and we’ll be happy to assist.